Customer Services
- Items
- Handling Time
- Telephone Enquiries/Comments
- Immediate Reply/ Follow up by onsite staff
- Written, Email Enquiries/Comments
- Within 3 working days
- Random Household Visits for Management Services
- Once per month
- Satisfaction Survey
- Once a year
- Incorporated Owners (IO)/Owners Committee (OC) Meeting Minutes
- To be submitted in 10 working days to the relevant IO/OC for perusal